Terms and Conditions

Introduction

We are proud of your visit to AWASUL application. Through AWASUL application we offer a variety of Energize Information Technology Company LTD products and allow to request our services online through the application while providing electronic payment methods and complete policies to regulate the sale process. We provide these terms and conditions to govern and regulate the legal relationships between The AWASUL application and its users, so please read these terms in an appropriate attention before using the application.

Definitions

"AWASUL", "application", "we" or "our" refers to AWASUL application and Energize Information Technology Company LTD in the Kingdom of Saudi Arabia. “Agreement” refers to this document and what in includes in relation to the terms, conditions, and the privacy policy. “User", "you" or "your” refers to the person who uses AWASUL application, visits it, or visits the content available through the application. "Client" refers to individuals, institutions, companies, and public and private bodies that submit purchase requests for programs and products provided by the application in accordance with the terms and conditions of this agreement. “Software” or “Product” refers to the programs that the application displays for sale and which is provided in accordance with the specifications and requirements specified by the client. “Contract” refers to the contract that is signed in writing or through the website of the application on one hand and the client on the other, or which is implicitly concluded in accordance with the terms and conditions by requesting the service by the client and the application implemented it, and in all cases the explicit or implicit contract is binding on the client.

Description of services

AWASUL application provides a variety of services to clients who want to purchase them (internal communication, human resources management, project management, alerts and emergencies, office services).
The application provides an internal communication platform more specialized for remote work, and the application provides a variety of packages that suit all our clients while providing electronic payment services.
The client receives one month for free from the date of subscription to any of our packages.
The application provides the technical support for free during the first three months from the subscription date, and then the client is committed to subscribe to the technical support equal to 17% of the value of the contract.

Packages and prices

nternal Communication Package (13 riyals per month per person):: It is dedicated for start-up companies and small groups to maintain an interrelated functional environment. The package contains:
Business Package (16 riyals per month per person):: It is dedicated for companies that are working as a teamwork to improve their performance. The package contains:
Professional Business Package (17 riyal per person):: It is dedicated to managing the internal business of companies that work remotely to improve production to gain client satisfaction and increase income. The package includes:
The Institutions Package (contact us): 10 SR /person when the number of subscribers is (1000 - 1999).: It is dedicated to Governmental and private organization that seek to manage work and projects at the institutional level. The package includes:

Payment & Cancellation Policy

The official currency approved by the application is adopted in determining the prices of the packages and purchase processes through the application.
he client must check the prices of the packages before submitting the purchase order through the application.
The client bears the responsibility for the whole payment process, and therefore we do not bear any errors in the payment process.
The client must maintain the confidentiality of his payment data, and he must be careful to avoid using suspicious methods or unlicensed software.
The application allows the client to request the cancellation of the contract within 7 days from the date of payment, in this case the application will refund the money paid by the client within 14 days with the same payment method, while the client bearing all bank fees in addition to any administrative fees applied by Awasul application and deducting the value of the subscription period even if it is in the free offer period.

Conditions of Client Membership

he client can register his account on the application that allows him to have many different features and services.
To register the membership on the application, the user must provide us with the following data (the first name, the last name, the email, the country_id where the application will be use , and mobile number).
The client must register for membership on AWASUL application with his mobile number and email, so that he can receive any notifications sent to him from AWASUL application.
Any client is forbidden to register on our application with more than one account and we will delete all accounts if we found that out.
The client must maintain his username and password, and not disclose them to others, and in all cases the client is committed to all the transactions made through his account on the application.
The membership on the application is provided with a licensing system for using the membership, so we have the right to revoke this License and terminate the membership at any time without providing any reasons.

Conditions of Use

Services are provided through the application in accordance with the laws applicable in the Kingdom of Saudi Arabia, therefore you comply with these laws regardless of the country_id to which you belong.
The user must be legally qualified to enter into this Agreement with us and he must be 18 years and older at the time of using our application.
Any information required must be entered on the application correctly and you must be responsible for it, its recency, quality, and legality, and you are obligated to update it whenever any change occurs.
The application must be used legally and in accordance with the objectives and purposes declared by our part , and that this use should be serious and the users shouldn’t use the application for the purposes of fraud, scam, illegal communication, fake communication or harming to any party.
The user must notify us in case of finding out any illegal practices or activities through the application.
The user must maintain the reputation of the application, not to offend the application directly or indirectly, does not cause us direct or indirect damages, and does not cause us any legal claims.
The reviews and comments provided by the client through the application must be honest and legal and do not include any amendment to the application, merchants, or other entities.
The content provided by the user through the application must be legal and does not include any assault on the rights of others.
“AWASUL” application reserves the right to make any modifications or changes to its application and to policies and agreements associated with “AWASUL” application including terms and conditions.

Limitations of The Use

The application must be used within the purposes declared through these terms or those declared through the pages of the application, and that our services should be used in good faith and not to manipulate the application or its clients in any way.
The application must be used legitimately and legally, and that exercising any actions that expose the application to the legal accountability must be forbidden.
t is forbidden to resell or commercially exploit any part of the application, or profiteering from this, except for activities permitted by us.
The application reserves all its legal rights in the case that any user of the application violates our legal, legitimate rights or our rights enshrined in this agreement.
Texts, drawings, photographs, logos, illustrations, explanations, data and other materials provided by us on or through the services of “AWASUL” application in addition to its selection, compilation and arrangement that may contain errors, omissions, typographical errors or to be outdated, and the application may change, delete or update any content at any time without prior notice.
The content is provided through AWASUL application for information purposes only, and for the purposes of providing our services exclusively, and it should not be dedicated for any content, applications or bodies that are not ours.

License

The client must be legally qualified to submit the purchase order of the packages through the merchant.
The client must access on the specifications of the packages advertised through the application before submitting the purchase order.
The client must follow all the provisions that are stipulated in this agreement and he must comply with the applicable laws.
The client submits the purchase order of the packages at his own responsibility without the application provide any additional guarantees or pledges except these stipulated in this document.
The application has the right to block the membership of our The application has the right to block the membership of our client if we found out at any time that the client has violated any of the terms and conditions stipulated in this document or that the client has made fake purchase orders or abused us in any way.

Installation

You shall be entitled to use the software and to install it on your computer after having contracted with us and having paid the license fee. Installation is done either by Energize Information Technology Company or through following the instructions submitted by the company to you and you must use an anti-virus to keep safe the software and your device must be free from any harmful components or software.

Client's Conditions

License Regime: You know and agree that your use of the software is with the license regime and not with the sale regime. Thus, the software shall remain to be owned by Energize Information Technology Company that is solely entitled to sell or license it to be used by third parties.
Purposes of Use: They shall include the license to use the software for the purposes for which it was designed only.
Number of Licenses: License to use shall be limited to all licensed devices belonging to the client unless there is a written agreement between the two parties that determines the number of devices licensed to use the software.
License Term: You shall be entitled to use the software for a specified term (Package term).
Spare Copy:

You shall be entitled to make one spare copy of the software on a storage medium to be used in case of the damage of the installed copy and the spare copy must be possessed by the client only.

If the software is damaged due to indirect or unintentional errors, the application installs the software again for the client free of charge.

f the software is damaged due to direct or intentional errors by the client or his users, the application will reinstall the software for a fee that we specify.

Termination of License: Licenses shall be terminated after the lapse of their specified terms or after the user being bound by this agreement without breaching our rights or compensations arising from this breach.
Transfer of Licenses: In case the user wishes to transfer the licenses granted to him to someone else, this shall be done through the company with its written consent to the transfer of the licenses. In this case, the user shall be prohibited from using the software from the time of transferring the license.
Non-exclusive license: The user knows and agrees that the license provided to him by the company is non-exclusive. As a result, Awasul Company shall be entitled to relicense the use of the software to third parties in accordance with the conditions it determines.

Updates

The client shall not be entitled to make updates of the software, its modification or development by any means and Energize Information Technology Company only shall be entitled to make updates and the developments of the software and the current price of the software doesn’t include updates. In the case that updates are requested by the client, he shall pay a new fee for providing him with the required updates.

Content Policy

The application provides the content through it for the purposes of providing and displaying our services to the users and marketing packages through the application.
The data available through the application may include some unintentional errors, so you exempt us from any liability arising from this. Also, you undertake to contact us to inquire and request to correct any errors in the data.
The application is obliged to deliver the software within the data available to the packages.
The client must check any content available through the application, check its authenticity and accuracy and to conduct due diligence like the person who is keen to handle the content.
All the data available to other people through the application is provided at their own responsibility without any guarantees from the application
AWASUL application does not bear any legal liability arising from the content available through the application, and you explicitly exempt us from doing so.

Technical Support

n case of asking for technical support by the user, he shall contact Energize Information Technology Company to fix and appointment of providing the technical support and its cost.
he application provides the technical support for free during the first three months from the subscription date, and then the client is committed to subscribe to the technical support equal to 17% of the value of the contract.
n case the user does the technical support by himself or gets assisted by others to provide this technical support (Energize Information Technology Company does not bear any results arising from technical support from those who are not authorized by Energize Information Technology Company), this mustn’t affect the provisions of this agreement and manipulation of this software or the code of its source shall be prohibited.

Discharge of Liability

The software shall be made available as it is without any warranty whatsoever and the company shall not warrant or be liable for the precision or completion of the information, texts, drawings or elements included in the software where the design or preparation of the software is done at the request of the client.
You agree upon discharging the liability of Energize Information Technology Company, its employees and the persons belonging to it for the use of the software or the inability of the user to use it in the best way, for any interruption, break downs or viruses caused to the software as a result of the weak protection or for any loss of profits, returns, sales, data, costs, the suspension of a business activity or the loss of any information related to the business activity, for any direct or indirect harms whatsoever their reasons are.
Clause of discharge of liability shall apply to the maximum extent permitted by law.

Third Parties

he third parties may assist us in providing our services, and the application release its legal responsibility for any direct or indirect, intentional, or unintentional errors made by the third parties which provide services through the application.
Terms and conditions of third parties may be applied to the user, and these are not subject to our control and therefore the user must access to and agree on these policies before benefiting from the services provided by the third parties through us.

Intellectual Property Rights

The application and software and all its material and moral elements are privately owned by us, and it should not be imitated, copied or re-used in any way. All the contents of the application (content, lists, texts, images, video, symbols, numbers, letters, icons, buttons, music, data, information) is subject to legal protection under the laws of the Kingdom of Saudi Arabia and international conventions, and we have the right to take the legal actions in case of attacks on it.
"AWASUL" is a trademark used by us and it should not be infringed, imitated, copied, traded illegally or used on marks or services that are not ours, and in case of an attack on that trademark, we have the right to take all the legal procedures that preserves all our commercial rights.

Legal Liability

Each user is personally responsible for all the actions and activities which he carries out through the application, and the application will not be subsidiary or solidarity responsible of any users.
Each user is personally responsible in case he does not comply with the commitments imposed on him under these applicable terms or policies.
Each user is personally responsible in case he violates the laws applicable in the Kingdom of Saudi Arabia or the country_id to which he belongs, and the application will not be subsidiary or solidarity responsible of any users.
The user shall bear the legal responsibility in case that he violates any of our rights under these terms and conditions, attacks on any of our rights, our ownership of the application or any of its elements.
The client shall bear all the legal responsibilities and compensations in case of providing fake purchase orders or misusing the services of the application in any way.
The user shall bear the legal responsibility in case of offending the application in any website, application, social media, email or through any other means.
The user shall bear the legal responsibility in case of offending of any other person through the application, without original, subsidiary, or joint responsibility on the application.
The user is obliged to compensate us for all the damages to the application as a result of any illegitimate or unauthorized use by the user or any of his followers.
The user is obliged to compensate us in case of offending us, the administration of the application, employees, partners, distributors, agents, our affiliates or any other person who belongs to Awasul application.
We reserve all our legal rights arising from this Agreement at any time, and that not using the right at a specific time does not mean to waive it at all other times.
The user release us from the responsibility for all the illegitimate activities which are not our and may occur through the application, the application cannot control all the actions carried through it, and the affected must inform us to take the necessary actions towards stopping the source of the damage.
The application may discontinues from time to time and it may permanently discontinues, whether for voluntary or involuntary reasons, and therefore you exempt us from any legal responsibility in case of a permanent or temporary discontinuing of the application or any of its services.
he application does not provide any type of insurance or compensations to any of its users or clients , and anyone who uses the application and its services at its own responsibility , and the application will not be responsible to face any of the users for any reason resulting from the use of the application or its services or apply our terms and policies.
The application is not responsible for any comments or content posted through it, or for any communications within or outside the application.
In case the application is hacked or hacking, the user will exempt us from any legal liability arising from the loss of data, accounts or other damages to the user as a result of these illegitimate acts.
The client shall bear the legal responsibility in case of misusing the software which he obtains through the application.

Communications and Notifications

The application communicates with you from time to time through the contact details you have provided to us, and under this agreement you authorize us to communicate with you online or by telephone.
Any notifications the application wants to notify the users with are made through their own contact details, and the user is supposed to know about with the notification once the application sends it to him. In case that the user wants to send us notifications, this must be done through our means of communication available through the application's pages.

Amendments and Additions

You know and agree that our services may be continuously amended or updated, and our terms, conditions and privacy policy may be amended, updated or added from time to time, and the application will not be obliged to notify any of its users, so you must review this agreement before any process you make through the application, and accordingly you acknowledge the right of AWASUL application at any time and without prior notice and at its sole discretion to review these terms and conditions or impose new terms and conditions related to AWASUL application You bear the responsibility for periodically reviewing these terms and conditions to review any amendment on these terms and conditions, and any use or obtain of the products or services of AWASUL application constitutes your consent to these reviews or additions.

Cancellation

The application has the right to cancel any of the services available through it, adjust the application completely, change it or change its activity. We also have the right to cancel the terms, conditions and privacy policy or replace them at any time without requiring your consent.

Law

The interpretation and implementation of the items of this document is subject to the regulations applicable in the Kingdom of Saudi Arabia, and these terms are not limited to the items contained in it , but extend to include all the legal provisions regulating civil and commercial relations applicable in the Kingdom of Saudi Arabia so far as they were a complementary rules and do not directly or indirectly conflict with the items of this document.

Jurisdiction

Arabic Language

The Saudi judiciary shall adjudicate disputes arising about the interpretation or implementation of any item of this document, and in case that any item is excluded by a judicial decision, this is without prejudice to the competence of other items and that the items remain valid and productive for its legal effects unless the application cancels the agreement.

Contact Us

You can contact us through:

Email: [email protected]
Call us on the number: +966126825858

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